Farmette Studios is a small operation that makes, packs, and ships everything ourselves.
We appreciate your support for our small, creative business.
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Every footstool is handmade to order. When you order, a delivery window will be stated in the product description.
For international shipping, please contact us for a quote.
You will receive an email with a tracking number when your order has shipped. Kansas City area residents can arrange for local delivery.
For international shipping, please be aware that there might be tax or customs charges. Please keep in mind you may need to pay custom fees upon receipt of your shipment.
If your shipment is lost or damaged please email us at Hello@FarmetteStudio.com.
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Each sheep fleece is made of 100% wool. Spot clean only using a damp cloth.
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If you have purchased a footstool and wish to cancel your order, you can do so with no penalty within 3 days of purchase. After three days there will be a 20% cancellation fee per product. You may not cancel your order if it has already shipped.
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Every footstool is handmade to order. Returns are only accepted if we shipped you the wrong item or item was damaged in shipment. Please email us at Hello@FarmetteStudio.com with any questions.
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When you make a purchase on this website, we collect personal information from you to fulfill the order. We may collect information like your:
Billing and shipping address
Details relating to your purchase (for example, your shirt size)
Email address
Name
Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
Squarespace also collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
EMAILSEmail marketing:
If you have signed up for the farmette studio email newsletter, we may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Mailchimp, our email marketing provider, so they can send these emails on our behalf.
Order and account emails:We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a Customer Account
Your Customer Account password has been reset or updated
You’ve made a purchase
Your order has shipped
It’s not possible to unsubscribe from these messages.
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
CONSENTWhen you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us via the contact form on this website.
DISCLOSUREWe may disclose your personal information if we are required by law to do so or if you violate our Terms of Use.
SQUARESPACEOur online shop is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Squarespace’s data storage, databases and the general Squarespace application.
For more insight, you may also want to read the Squarespace Terms of Service or Privacy Statement:
http://www.squarespace.com/terms-of-service/
http://www.squarespace.com/privacy/
THIRD-PARTY SERVICESIn general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
We use Squarespace Payments as our payment gateway, please refer to their privacy policy here:
Links: When you click on links on our shop, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECURITYWe store all user information in secure databases protected via a variety of industry-standard access controls. However, no company, including Squarespace, can fully eliminate security risks associated with the transmission of personal information through online transactions, and you do so at your own risk.
COOKIES
This shop is built using Squarespace.com, for more information on cookies that may be stored on your computer, please refer to their privacy policies:
http://www.squarespace.com/privacy/
CHANGES, QUESTIONS AND CONTACT INFORMATION
We may update this privacy policy in order to reflect changes in our practice, or for other operational, legal, or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at Hello@FarmetteStudio.com.
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